PointAcross Info Network
Crisis Intervention Training includes devising a specific plan for responding to a crisis in your workplace. It covers a basic overview of various mental illnesses that you may occur in your agency. This program is designed to provide education for enhancing communication techniques, as well as, learning the necessary language skills that can deescalate a crisis. Objectives include the following:
- What is a crisis?
- Who will respond?
- How to respond during a crisis
- Interviewing techniques
- Providing a follow up re-hash meeting
This training helps to identify changes in employee’s behaviors that can possibly result in harmful outcomes, or even, termination It prepares managers and supervisors with communication tools to help intervene with employees at risk. Objectives for this training include:
- Identifying possible triggers for behavior changes (i.e., transitional work methods, disciplinary actions, Imminent downsizing and termination)
- Strategies for identifying methods to promote a positive exit interview
- Assistance with devising and implementing new policies specific to your workplace
- Prepare for a smooth introduction of new policies for employees
The purpose of this training is to identify, intervene and support employees who may be experiencing homicidal or suicidal ideation. This training also provides education on detecting workplace bullying, domestic violence, substance use or abuse and psychotic manifestations.
- What to do when you suspect domestic violence within your employees?
- How to implement employee risk factor methods to help assess for potentially dangerous and harmful outcomes at your workplace
- How to create a healthy Cultural Competency policy with regards to Crisis Intervention and interviewing.
- Help with preparing your agency’s resources and referral sources.
- How far can you go? …What is legal?
- When to call for professional help
- When to call the police
Our company provides your agency with individual attention toward a Plan of Action to prepare for when unfortunate events may occur.
This training supports staff development. It is a training that helps your agency to create more of a “team” atmosphere. It helps your company redesign scheduled “staff meetings”, that may seem like more of a “gripe session”, to a new avenue in which to promote innovative working methods, across departments. The training demands rules for professionalism within its’ meetings and endorses positive feedback, plus the importance of using “I” statements.
The objective of this training is to help your agency develop a sense of a community. It offers a place for employees to provide ideas and feedback toward the overall success of the company. The training spends a good portion of time, deprogramming negative communication methods with an emphasis on developing one’s own positive language both verbally and non-verbally. Identify negative responses and learn how to create a positive work environment.